|
|
Home > FAQ
|
|
|
|
Frequently Asked Questions Where are you located?
We are located in Fargo, ND with warehouses in various locations across the United States. Most of the items that we offer are shipped from the warehouses.
Is your website secure?
Yes, our ordering system is secured using GeoTrust SSL certificates. The checkout pages of the website use SSL certificates to ensure the security of your information. In order to safeguard your information, we do not keep your credit card information on file. You may view our Privacy Policy to learn how we use the information we obtain.
What is your shipping and return policy?
Products are shipped via USPS, UPS, DHL or FEDEX, and we offer a 30-day money back guarantee on the products that we sell. Please look at the Shipping Info and Return Info found on the Customer Service page.
What do you do with customer information?
We value the trust you place in us and we do our best to maintain your privacy. Customer information that we obtain is only used in the processing of orders and is kept confidential. We do not store your credit card information in order to prevent misuse of that information. You may obtain additional information in our Privacy Policy.
Do you have more products than what's on your website?
We have hundreds of products available that haven't been put up on the website yet. If there is anything you are looking for, let us know.
Do you have a print catalog?
The catalog on the website is the best we can offer. Product offerings change frequently and a print catalog would be out of date by the time you would receive it.
How do I contact you?
Emailing us at info@goldeneagleoutdoors.com is the best way. You may also contact us by phone at 701-200-6005. We will respond to your messages as soon as we can.
Do you ship Internationally?
No, we are not offering international shipping at this time.
What shipping methods do you offer?
Items are shipped via USPS, UPS, DHL, or FEDEX. We cannot ship to APO/FPO addresses at this time. See our Shipping Info on the Customer Service page for details.
What Are Your Shipping Rates?
Our shipping rates are based on the product shipping weight and are calculated by UPS/USPS before you complete checkout.
How do you handle backorders?
Backorders are very frustrating for us and our customers. We hold an order for the product until it is available for shipment, or 60 days. If it doesn't become available within 60 days, we will cancel the order unless our customer requests otherwise. We keep our customers informed about the status of their order, and any possible alternatives they may consider.
Do you have a return policy?
We offer a 100% Satisfaction Guarantee and a 30-Day Money Back Guarantee on all the products we deliver. We accept returns or exchanges within 30 days of delivery. See our Return Info found on the Customer Service page for the details.
|
 The Golden Eagle is one of the best known birds of prey in the Northern Hemisphere. It is one of the largest eagles known to exist. The Golden Eagle colors range from black-brown to dark brown, with a striking golden-buff crown and nape, which give the bird its name.
| |
|
|
Please note that your use of the Golden-Eagle-Outdoors.com site, constitutes your unconditional agreement to be bound by the Terms of Use.